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Is there a lifetime warranty for kitchen knives?
Please feel secure about the condition of your blade! All the knives in our store passed top-ranked strict inspections by both Japanese maker and our warehouse. We're fully confident of the condition and quality of the item you ordered. In case that there were any serious problem in delivery delay, lost and initial manufacturing defect, please feel free to contact us within 14 days after the item reached you. We're pleased to closely support you to find a better solution as much as we can.
If you need to re-sharpen your knife because of its being worn, the sharpening service is available for you. Please feel free to contact us through email@example.com. (Only inside Greek territory)
Anyway, we'd appreciate it if you could make sure not to drop the knife onto the floor and not to chop something hard like bones and frozen food (of course including hard bones in the meat). We're afraid that we can't be responsible for these happenings.